Accessibility Statement

STOAG Stadtwerke Oberhausen GmbH strives to make its website accessible in accordance with the Accessibility Improvement Act (BFSG) and the Ordinance on the Accessibility Improvement Act (BFSGV). This declaration applies to https://www.stoag.de/.

State of compliance with the requirements
This website is partially compliant with BFSG and BFSGV due to the following incompatibilities or exceptions.

Our products and services can be found, accessed and used by people with disabilities in the usual way, without particular difficulty and, in principle, without outside assistance.

Description of the service
We are a transport company and provide information on our website about journeys and our range of tickets and additional services.

 

Non-accessible content

The following content is not accessible because it is not compatible with the underlying harmonized standard EN 301 549:

  • On some pages, link labels are missing. Screen reader users therefore don't know where the link leads.
  • The language selection switch (except German) has no recognizable label.
  • The main menu items are read twice by the screen reader.
  • Navigating through the main menu or the contact form using the keyboard is difficult because it is only possible with a combination of tab and arrow keys.
  • The hints for incorrect entries in forms are too general and not helpful.
  • On some pages there are jumps in the order of the headings, which makes orientation with aids difficult.

 

This statement was made on 30.06.2025 This statement was created using Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report® – a product of Web Inclusion GmbH – has passed all machine-verifiable testing steps.

Feedback and contact details
You can report any difficulties accessing the website content to us:

STOAG Stadtwerke Oberhausen GmbH
Max-Eyth-Strasse 62
46149 Oberhausen
Oberhausen
infoat@stoagdot.de
Tel: +0208 835 55


Market Surveillance Authority
The contact details of the market surveillance authority responsible for us are:

MLBF (under construction)
c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
Mailbox 39 11 55
39135 Magdeburg
MLBFat@ms.sachsen-anhaltdot.de
Tel: +0391 567 6970
 

Disclaimer
Machine and human review of web content has 30.06.2025 For the web content, Google Chrome version
136.0.7103.92. For the tested application version under the specified browser and operating system parameters, we guarantee the correctness of the information provided.
Information. When using different versions or environments, the results may vary from those presented here.