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The STOAG lost property office

Lost? Found!

Forgot your umbrella at the bus stop? Your handbag continued the bus ride without you? No problem - you have come to the right place! Your lost items will reach our lost property office in the Neue Mitte customer center on the following working day at the earliest. Here they are registered and kept for a maximum of six weeks. We will forward lost property with official documents such as ID card or driver's license to the municipal lost property office in the Technical City Hall on the next working day. If you collect your items from our lost property office, we charge a lost property fee of € 2.

Did you find something in our vehicles? Please give the lost property to the driver.
You take care of everything else.

We will help you!

You can reach our employees in the lost property office
Monday to Thursday 10:30 a.m. - 16 p.m. 
Friday from 10:30 a.m. to 14 p.m.
under the phone number 0208 835-8318.