Customer Center opening hours

The Customer Center at Sterkrade Bf will close at 17.09.2024 p.m. on September 18.09.2024, 13 and September XNUMX, XNUMX. 

You are welcome to visit the Customer Center at the main station.

Das KundenCenter am Hbf bleibt am 21.09.24  aus betrieblichen Gründen geschlossen.

You are welcome to visit the Customer Center at Sterkrade Bf.

The Customer Center in the Neue Mitte will remain closed until further notice.

The Lost and Found office can be reached by phone from Monday to Thursday from 10:30 a.m. to 16 p.m. and on Friday from 10:30 a.m. to 14 p.m. on 0208 835-8318. Lost items can only be picked up after making a telephone appointment.